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Delete your Motabe3 account

In the app: open the Motabe3 Android app or motabe3.app, sign in, then Settings → “Request account deletion” (below “Log out”). A company admin can choose to delete only their account or the whole company and all its data. If your account belongs to a company (rep or supervisor), the request first goes to your company admin to move your customers to a colleague, then to Motabe3 to complete it — this does not extend the 30-day deadline.

Without the app: email mohamed.k.ba3et@gmail.com from the email address you use in Motabe3 with the subject “Account deletion”, including your name and company. We may ask you to confirm the account is yours.

What is deleted: for a user account — the account, app access and personal data (name, email, photo and recorded locations); work records entered for the company (invoices and collections) may be kept by the company without the user’s name, as company accounting records. For a company — everything: accounts, customers, invoices, collections, visits, locations and backups, permanently.

Timing: requests are completed within 30 days; any remaining backup copies expire automatically within 5 weeks. Subscription payment records (amount and date) may be kept as required for accounting.